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- Get In Touch
Brand Information
- hotery@hotery.com.tw
- +886 2-0000-0000
- 5F.-2, NO. 26, WUQUAN 2ND RD., XINZHUANG DIST., NEW TAIPEI CITY 242, TAIWAN
- Support Center
Frequently Asked Questions
What fuels are compatible with your torches?
Most of our tools are designed to operate on standard butane or propane gas canisters. Please check the specific product manual for the recommended fuel type to ensure optimal performance and safety.
Are your tools built for heavy industrial use?
Yes. Founded in 1992, HOTERY specializes in high-performance butane and propane-powered tools featuring robust in-house design and development, making them ideal for both professional, industrial, and outdoor applications.
How do I safely ignite and adjust the flame?
Always ensure the gas control valve is securely tightened before attaching the canister. Turn the valve slightly counterclockwise to release a small amount of gas, and use a piezo igniter or external lighter to ignite. Adjust the flame intensity using the control knob. Refer to the user manual for detailed safety guidelines.
What safety precautions are required for operation?
Always operate the torch in a well-ventilated area away from flammable materials and direct sunlight. Wear appropriate protective gear, never point the torch at yourself or others, and ensure the flame is completely extinguished and the unit has cooled down before storing.
Can these gas tools be used in cold weather?
Propane performs better in colder temperatures compared to butane. For optimal performance in lower temperatures, we recommend using fuel blends formulated for cold weather or propane-compatible models.
How can I troubleshoot ignition failure issues?
First, check if the fuel canister is empty and replace it if necessary. Ensure the gas flow valve is open and that no debris is blocking the nozzle. If the issue persists, contact our customer support team for technical assistance.